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FIZZUP HELP CENTER

Can I suspend a PRO subscription?

You can't suspend your current FizzUp PRO subscription.

However, in certain exceptional cases such as physical or mental inability to work out, you can get in touch with technical support at support@fizzup.com.

We can't suspend your subscription. However, whenever you're ready to resume your fitness training, we'll offer you a gift code equivalent to the amount of time that you were unable to work out.

A medical certificate will be requested. 

This only applies only to annual subscriptions that have already been paid. Monthly subscriptions can be canceled at any time, in order to prevent it from being automatically renewed the following month.

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