The trainer tracks your progress on FizzUp and is your main source of moral support. Your trainer will motivate you directly as you do your FizzUp program and send you level certificates as well as messages to motivate you if you've missed a workout, in addition to other interesting content that he'll be sure to share with you.
He's always at your service. Just send him an email with whatever question you may have to FizzUp's technical support.
You can also get in touch by replying directly to his workout reminder emails or by sending an email to firstname.lastname@example.org.